Privacy policy.

Effective Date: 9/11/25

Vetted Pros (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the “App”) and related services.

1. Information We Collect

When you use Vetted Pros, we may collect:

  • Personal Information: Name, email address, phone number, login credentials (Google login).

  • Professional Information (for businesses): EIN, NPI, license numbers, specialties, subspecialties, insurance accepted, and other verification data.

  • Content: Videos, images, text, booking links, and other materials you upload.

  • Usage Data: App interactions, device type, IP address, pages viewed, and analytics.

  • Third-Party Data: Google Reviews and related business information (via APIs).

2. How We Use Your Information

We use collected information to:

  • Provide, operate, and improve the App.

  • Verify professional credentials (EIN, NPI, license).

  • Display video profiles and reviews to users.

  • Facilitate patient-provider communication and booking.

  • Personalize the user experience (filters, search results).

  • Detect, prevent, and address fraud, abuse, or prohibited content.

  • Comply with legal obligations.

3. How We Share Information

We may share information with:

  • Other Users: When you upload videos, reviews, or profile data.

  • Service Providers: Vendors who provide hosting, analytics, or payment processing.

  • Legal Authorities: When required by law or to protect rights, safety, or security.

  • Business Transfers: In case of merger, acquisition, or sale of assets.

We do not sell personal information to third parties.

4. Data Security

We implement reasonable technical and organizational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security of your information.

5. Your Rights

Depending on your location, you may have rights to:

  • Access, update, or delete your personal information.

  • Opt out of marketing communications.

  • Request restrictions on processing.

  • File a complaint with your local data protection authority.

6. Children’s Privacy

The App is not directed to individuals under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children.

7. Third-Party Links & Integrations

The App may contain links to external websites or integrate with services such as Google Reviews. We are not responsible for the privacy practices of third parties.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be effective when posted in the App or on our website.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:
📧 info@vettedpros.app